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Important notice

We’re currently receiving a high number of phone and online requests. We’re working hard to serve our customers as quickly as possible. You can do some transactions online right away, like storing a vehicle or filing a claim, in My Account.

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Do you need to file an insurance claim?

Having an accident or enduring a catastrophe can be very stressful, but we don't think reporting an insurance claim should be.

You can report a claim online or you can contact your Desjardins Agent who will guide you through the process.

Life insurance claim

We are committed to providing an efficient life insurance claim process. We know that the passing of a loved one creates plenty of stress on its own.

To report a death, please contact your Desjardins Agent.

Claim tool box

Report a claim

Start the simple process of reporting your claim here.

Learn more about the claim process.

Service provider tool

Choose from a network of recommended providers.

Find a recommended provider.

Property

Reporting property damage is easy and stress-free.

Learn more about the property insurance claim process.

Business insurance claim

We’ll guide you through your business insurance claim.

Learn more about the business insurance claim process.
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