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StateFarm Canada is now Desjardins Insurance

State Farm® Canada is now Desjardins Insurance and your local State Farm Agent will now be known as your Desjardins Agent.

Please visit desjardinsagents.com/change-from-state-farm-canada for more details.

Looking for the State Farm USA site? Visit it here: statefarm.com.

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Vehicle damage claims

Desjardins Insurance knows that an accident is stressful on its own, filing a claim for vehicle damage shouldn’t be. If you need to report a claim, contact your Desjardins Agent who will guide you through the process.

What to expect

  • We or a participating recommended repair facility will provide you with an appraisal of damage.
  • Only you can authorize repairs to your vehicle.
  • Payment is based on a repair estimate using prices and labour rates which are competitive in your local area.
  • Not all repair facilities charge the same amount for vehicle repairs. Any additional payment will be based upon supplemental amounts agreed to by us.
  • You may be responsible for any amounts not agreed to by us. This may include, but may not be limited to, storage fees and rental expenses.
  • If at any time, you or your repair facility discovers additional damage, please contact your claim advisor for additional consideration.
  • If your vehicle is deemed a total loss, your claim payment will be based on the current market value of a vehicle similar to yours, with applicable adjustments for your vehicle's condition.

Claim tool box

Report a claim

Start the simple process of reporting your claim here.

Learn more about the claim process.

Service provider tool

Choose from a network of recommended providers.

Find a recommended provider.

Property

Reporting property damage is easy and stress-free.

Learn more about the property insurance claim process.

Business insurance claim

We’ll guide you through your business insurance claim.

Learn more about the business insurance claim process.

Find an agent

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