What to do after a catastrophe
If the unexpected happens and a catastrophe occurs, take all the steps you can to stay safe. When you need to file your claim, your Desjardins Agent will be able to guide you through the process.
First steps
Keep in mind that filing a claim right away can be difficult. The best thing to do is detail the damage to your home, watercraft or auto and take an inventory of your losses.
If you cannot reach your Desjardins Agent, you can still report your claim by calling 1-855-209-9549.
A company representative will contact you as soon as possible. Normally, we'll be in touch within a few days of receiving your claim information.
How to file a claim? Two ways to file a claim:
Online
Simply log in to My account to report an auto or home insurance claim. Don’t have an account? Signing up to My account is quick and easy!
On the phone
If you prefer to talk to someone to report your claim, our team is always here to help. Simply call 1-877-659-1570 or contact your Desjardins Agent.
Claim tool box
Report a claim
Start the simple process of reporting your claim here.
Property
Reporting property damage is easy and stress-free.
Business insurance claim
We’ll guide you through your business insurance claim.
This is only a general description of coverages and is not a statement of contract. Details of coverage or limits vary in some provinces. All coverages are subject to the terms, provisions, exclusions and conditions in the policy itself and in any endorsements.