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We're working hard to answer a very high number of calls

To avoid the wait, you can log in to your account to get a quote, view your coverage, make changes or file a claim online. For online claims, we'll contact you to follow up, but delays may be longer than usual.
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Life insurance claims

We understand that the passing of a loved one is a difficult and often stressful time for you and your family. That’s why Desjardins Insurance wants to ensure that filing a claim, no matter the kind, is simple and stress-free.

To report a life insurance claim, please contact your Desjardins Agent.

There for you when it matters most

You can consult our claims process overview for a detailed list of both the information and documentation that you will need when filing a claim as well as a list of steps you can expect while you claim is processed and resolved.

Our hope is that providing this information will alleviate any confusion for you. Of course, if you have questions, we encourage you to follow up with your Desjardins Agent.

Claim tool box

Report a claim

Start the simple process of reporting your claim here.

Learn more about the claim process.

Service provider tool

Choose from a network of recommended providers.

Find a recommended provider.

Property

Reporting property damage is easy and stress-free.

Learn more about the property insurance claim process.

Business insurance claim

We’ll guide you through your business insurance claim.

Learn more about the business insurance claim process.

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