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We're working hard to answer a very high number of calls

To avoid the wait, you can log in to your account to get a quote, view your coverage, make changes or file a claim online. For online claims, we'll contact you to follow up, but delays may be longer than usual.
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June 8, 2022

Updates: Our relief measure providing free auto coverage for deliveries has now ended. If you're using your vehicle to make deliveries, please speak to your Agent to make sure you're covered.

COVID-19:
Supporting you is our priority

As things get back to normal, it's good to know that you can always count on your Desjardins Agent to be there if you need help and support.

Do you insure your business or your commercial vehicle with us?

See our measures for businesses

Help measures

In the wake of COVID-19, we're continuing to find ways to make your life easier.

New $10,000 coverage limit if you work from home

Are you working from home for your employer?

  • We’ve increased our insurance for losses affecting home-based business property to $10,000 on our home insurance policies at no extra cost. That means if you’ve had to buy items like a computer or an ergonomic chair, you can work from home with peace of mind.
  • This coverage applies automatically to existing policies. There’s no need to call us.

Help if you're having financial difficulties

We understand that you may be struggling financially. If you need help, contact your Agent for more information and to find a solution that meets your needs.

We’re here for you

Online or by phone

Online services

If you need to access your insurance documents, modify your policy or make a claim, our online services are always available.

Visit our My Account page to log in to your secure account, create an account, or download our mobile app.

Prefer to speak to us?

Contact your Desjardins Agent.

The strength of Desjardins Group

Our financial strength will protect your assets

The current situation with COVID-19 is evolving quickly and causing uncertainty throughout the world. Rest assured that Desjardins currently has more than $25 billion in capital, which ranks us among the strongest financial groups in the world.

Learn more

Unwavering support for communities

$210,000 for Kids Help Phone and Alloprof

With schools closed, more young people are using support services like Kids Help Phone and Alloprof. Desjardins wants to support these organizations by contributing $210,000 to help them keep operating and handle the increased call volumes they're receiving.

Stronger together

Desjardins is here for you and your community. That’s why we’re donating $475,000 to the United Way, the Canadian Red Cross, Feed Ontario and Quebec food banks, which are helping families meet their basic needs.

You can count on us

We’re here to support you, so don't hesitate to get in touch if you need help.

Do you have an ongoing claim?

If you’re worried about delays with your home or car repairs, or you have any other concerns, don’t hesitate to contact your claims advisor for advice and help with your claim. We’re here for you throughout your claim.

Some conditions, exclusions and limitations may apply. These tips are provided for information and prevention purposes only. They are general in nature, and Desjardins Insurance cannot be held liable for them. The relief measures described are temporary. The other terms and conditions relating to the coverage in force are specified in the insurance policy, which always prevails.

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