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How can Desjardins Insurance customer care help you today?

Desjardins Insurance agent providing excellent customer service to insurance clients in office.

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services you need.

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Quick access. Clear answers. Click on the topics below to find the answers to your questions or contact your Desjardins Agent.

Contact us

Find contact information for the service you need, when you need it.

Find our contact information

Change your address

Moving? Change your address online or through your agent.

Find out how to change your address

Get the mobile app

Contact your agent, manage your account and get our Ajusto®, AlertTM and RadarTM prevention tools.

Discover our mobile app

Manage your insurance online

Create an account to file a claim, manage your payments, update your policy and more.

Learn more about managing your online account

Payment options

See our range of flexible billing and payment options, designed to make your life easier.

See our payment options

Comments, suggestions, complaints

We’re committed to offering great customer service. If you think we could do better, get in touch.

Visit our complaints page

Green Mission

We’re committed to reducing our impact on the environment and to helping build safer, greener communities.

Choose to go paper free

Help us reduce our environmental footprint by choosing the paper-free option in your account. You have easy access to your insurance and billing information, so you’re always up to date.

Learn more about our environmental programs
Learn more about our environmental programs

Ajusto is underwritten by Desjardins Insurance which refers to Certas Home and Auto Insurance Company.

® Ajusto is a registered trademark of Desjardins General Insurance Inc., used with permission by Certas Home and Auto Insurance Company.

TM Alert and Radar are trademarks of Desjardins General Insurance Group Inc., used under licence.


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