How can Desjardins Insurance customer care help you today?
Click or call to access the information and services you need.
Quick access. Clear answers. Click on the topics below to find the answers to your questions or contact your Desjardins Agent.
Contact us
Find contact information for the service you need, when you need it.
Change your address
Moving? Change your address online or through your agent.
Get the mobile app
You can manage your insurance from your mobile device and get our prevention tools: Ajusto®, AlertTM and RadarTM.
Manage your insurance online
Create an account to file a claim, manage your payments, update your policy and more.
Payment options
See our range of flexible billing and payment options, designed to make your life easier.
Comments, suggestions, complaints
We’re committed to offering great customer service. If you think we could do better, get in touch.
Green Mission
We’re committed to reducing our impact on the environment and to helping build safer, greener communities.
Choose to go paper free
Help us reduce our environmental footprint by choosing the paper-free option in your account. You have easy access to your insurance and billing information, so you’re always up to date.
Ajusto is underwritten by Desjardins Insurance which refers to Certas Home and Auto Insurance Company.
® Ajusto is a registered trademark of Desjardins General Insurance Inc., used with permission by Certas Home and Auto Insurance Company.
TM Alert and Radar are trademarks of Desjardins General Insurance Group Inc., used under licence.