

Your browser settings have cookies disabled. Some features of the site are not available or will not work correctly without cookies. To do so, refer to the help section of your Web browser.
Your province
If you’re insured with a local Desjardins Agent, log in to My Account.
Choose this option if you know your Agent by name, and they have an office in your local area.
If you’re insured with us directly, log in to your Online Services account.
Choose this option if you contact us by phone, and you usually speak to different insurance advisors when you call.
No one can control where or when a natural disaster might occur. But good emergency planning can help reduce a disaster’s impact on your family’s health and safety. Use the information below to help create a disaster preparedness plan for your family.
A key part of disaster preparedness is knowing where to find the best, most current information. When hazardous conditions occur, tune into The Weather Network for the latest information and instructions.
During a disaster, your family should be prepared to survive for several days without access to food, water and other essentials. Create a family disaster survival kit, and keep it in an easily accessible location in your home. Your kit should include the items below in amounts to last each family member for three days:
It’s also a good idea to create an inventory of your possessions and keep it in a bank safe deposit box or other safe place away from your home.
Thinking ahead about how to evacuate your home and community safely can save valuable time during an emergency. For a home evacuation plan, determine the best escape routes from your dwelling and choose a meeting place nearby. Hold drills periodically and update the plan as family members’ needs and abilities change.
To prepare for a community evacuation, designate an out-of-town point of contact for family members to call if they become separated.
Community evacuations may be voluntary or involuntary, depending on the situation. When an evacuation order is given, leave immediately in accordance with official instructions. To prepare for a voluntary evacuation, plan routes ahead of time, taking into consideration traffic patterns and possible hazards, such as impassable bridges. When conditions become threatening, collect all family members in a single location and fill up your vehicle’s gas tank. Remember to keep your emergency kit close by, including maps, in case you need to leave quickly.
These tips are provided for information and prevention purposes only. They are general in nature, and Desjardins Insurance cannot be held liable for them. We recommend using caution and consulting an expert for comprehensive, tailored advice.
Desjardins Insurance refers to Certas Home and Auto Insurance Company, underwriter of automobile and property insurance or Desjardins Financial Security Life Assurance Company, underwriter of life insurance and living benefits products.