Your browser settings have cookies disabled. Some features of the site are not available or will not work correctly without cookies. To do so, refer to the help section of your Web browser.

Your province

Important

We’re receiving a very high number of calls right now

To avoid the wait, you can file a claim, update your insurance and much more in your Online Services account.

Log in to My account

Skip to content
null
null When to call your home insurance agent about changes

When to call your home insurance agent about changes

Some changes can impact your home insurance. To make sure you’re covered in the event of a loss, it’s important to talk to your agent and update your coverage to reflect your new needs.

Here are some things that you should tell your agent about.

Moving house

Your home insurance is very much connected to where you live, so when you move you might need more or less coverage. If your home is insured with us, get in touch with your Desjardins Agent to tell them your new address or log in to your account to change your address.

Your insurance coverage needs and premium depend on many factors, including:

  • Type of building
  • Year the building was built
  • Where the building is located
  • Type of heating
  • How close it is to a fire station
  • Local crime rate

When you move, many of these factors are likely to change, so it’s very important to let your insurer know. They generally allow a 30-day period after you move during which your personal property stays insured despite the change. Ideally, you’ll want to notify your agent of the change as soon as possible.

Doing major renovations

You don’t need to report all of your home renovations. For example, you don’t need to call your agent if you’re installing new windows. However, if you’re renovating your basement or adding on to your home, it’s important to let them know. These kinds of renovations could change the value of your home and require additional coverages.

Installing a swimming pool

You might need additional coverage for this purchase. It’s best to be covered for water damage!

Kids going away to college

If they’re renting an apartment, your home insurance could cover their belongings.

Getting a new roommate

You could ask your agent to add them to your policy. Since they’ll have their own personal belongings, it would be wise to include the cumulative value of all your personal effects and to increase your coverage accordingly so that you’re insured in the event of a loss (e.g., certain water damage, fire).

Tip: If you insure your personal property on the same policy, you and your roommate can split the bill.

Buying or inheriting valuable items

It’s a good idea to check your insurance policy or contact your agent to find out if there are limitations on these personal effects or to check if the amount you’d determined beforehand is still adequate.

Let’s say your coverage for your personal property is $50,000 and you inherit a ring worth $15,000, along with other items, for a value of $20,000. In this case, you’ll need to notify your agent—first, because your jewellery is covered for a maximum amount of insurance, and you’ll need specific coverage to insure the full value of your ring. And second, because you’ll need to review the amount of insurance for your personal property to make sure the amount is sufficient to cover your new and old property in the event of damages.

Becoming self-employed

Your home insurance only covers personal use of your property. It does not cover your professional activities, even if you work from home. In that case, it’s a good idea to get insurance to cover business use.

Storing your stuff

Storing means putting your personal property somewhere other than in your home—whether that’s your parents’ basement, your friend’s shed or somewhere else. If that’s the case, it’s important to tell your agent as soon as possible so they can review your insurance needs.

Installing a security system

Having an alarm system could lower your insurance premium. Conversely, you should let your agent know if you deactivated one.

For more on this topic, visit:

5 tips to prevent water damage

Determining your insurance needs

These tips are provided for information and prevention purposes only. They are general in nature, and Desjardins Insurance cannot be held liable for them. We recommend using caution and consulting an expert for comprehensive, tailored advice.

Desjardins Insurance refers to Certas Home and Auto Insurance Company, underwriter of automobile and property insurance or Desjardins Financial Security Life Assurance Company, underwriter of life insurance and living benefits products.

Other related articles:

dada-back-to-top-of-page