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Important notice

We’re currently receiving a high number of phone and online requests. We’re working hard to serve our customers as quickly as possible. You can do some transactions online right away, like storing a vehicle or filing a claim, in My Account.

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Code of Consumer Rights and Responsibilities

Insurance companies selling home, auto and business insurance are committed to protecting your rights. These include the right to be informed fully, to be treated with respect, to timely claims handling and complaint resolution, and to privacy.

For more information on your rights and responsibilities, refer to the Insurance Bureau of Canada’s Code of Consumer Rights and Responsibilities.

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