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Important notice to our policyholders

Due to recent thunderstorm in many areas, we are currently experiencing unusually high call volumes. We are doing everything we can to answer calls as quickly as possible. Prefer not to wait? You can file your claim online and one of our claims advisors will contact you shortly.

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Code of Consumer Rights and Responsibilities

Insurance companies selling home, auto and business insurance are committed to protecting your rights. These include the right to be informed fully, to be treated with respect, to timely claims handling and complaint resolution, and to privacy.

For more information on your rights and responsibilities, refer to the Insurance Bureau of Canada’s Code of Consumer Rights and Responsibilities.

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