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My Account

It’s easy to manage your insurance online! Manage your insurance paper free, whenever and wherever you want.

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Or are you insured with us directly?
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Discover all the advantages of My Account

Manage your insurance in just a few clicks

Store a vehicle

Fill out the form to let us know you’re putting a vehicle in storage. The information will be sent over to your Desjardins Agent’s office for processing.

Note: If your vehicle is in seasonal storage for less than 45 days, you don’t need to let us know.

View your insurance documents

You can view, download and print a copy of your home or auto insurance policy.

Log in to view your documents

Add a vehicle

Fill out the form to tell us about the vehicle and how you’ll use it. The information will be sent over to your Desjardins Agent's office for processing.

Log in to add a vehicle

Log in to add a vehicle and a driver

Add a driver

Fill out the form to tell us about the new driver and we’ll forward your request to your Desjardins Agent's office for processing.

Note: Adding a driver may affect your car insurance premium.

Log in to add a driver

Log in to add a driver and a vehicle

File a claim

Auto insurance claim

  • Follow the steps to describe what happened.
  • Check your coverage, your liability and the deductible to pay.
  • Make an appointment with one of our approved body shops to get a damage estimate.
  • If you use the Desjardins Insurance app to file a claim, you may be eligible to send photos of the damage and save yourself a trip to the shop.

Home insurance claim

Log in to your account and follow the steps to describe what happened. A claims advisor will contact you within 1 business day.

Manage your payments

Check your premium balance, see upcoming payments or change your payment method.

Choose from these payment methods:

  • Pre-authorized payments from your bank account
  • A single annual payment by credit card
  • A single annual payment by cheque or through your financial institution

If you have a new credit card, update your information at least 5 business days before your credit card payment is due.

Change your address

You can change your address online. Simply fill out the form and your request will be sent over to your Desjardins Agent's office for processing.

Note: Changing your address might affect your home or auto insurance premium.

Log in to change your address

Change your garage address

Fill out the form to tell us your new garage address and when you’ll start keeping your car there. The information will be sent over to your Desjardins Agent's office for processing.

Go Paper-free

You can access your insurance documents anytime and do your part for the environment.

Log in to go Paper-Free

Frequently asked questions

My Account FAQ

My Account FAQ

Find answers to frequent questions about managing your insurance in your online account.

Payments FAQ

Billing and online payments FAQ

Find answers to frequent questions about billing and online payments.

 

Get a quote

Up to 2 cars and 3 drivers 1 car and 1 driver

Get the app and enjoy prevention tools

Keep it simple with Desjardins Insurance!

Our app makes it easy to manage your insurance or file a claim. Plus, you get access to prevention tools such as Ajusto® and RadarTM.

Certain conditions, exclusions and limitations may apply.

Ajusto is underwritten by Desjardins Insurance which refers to Certas Home and Auto Insurance Company.

® Ajusto is a registered trademark of Desjardins General Insurance Inc., used under licence.

TM Radar is a trademark of Desjardins General Insurance Group Inc., used under licence.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google Play and Google Play logo are trademarks of Google LLC.

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