My Account
It’s easy to manage your insurance online! Manage your insurance paper free, whenever and wherever you want.
Or are you insured with us directly?
Log in to your Online Services account
Not sure which login to choose?
You’re insured with a local Desjardins Agent if you know your agent by name, and they have an agency in your local area. If this is you, log in to My Account.
You’re insured with us directly if you contact us by phone, and you usually speak to different agents when you call. If this is you, log in to your Online Services account.
Store a vehicle
Fill out the form to let us know you’re putting a vehicle in storage. The information will be sent over to your Desjardins Agent’s office for processing.
Note: If your vehicle is in seasonal storage for less than 45 days, you don’t need to let us know.
View your insurance documents
You can view, download and print a copy of your home or auto insurance policy.
Add a vehicle
Fill out the form to tell us about the vehicle and how you’ll use it. The information will be sent over to your Desjardins Agent's office for processing.
Add a driver
Fill out the form to tell us about the new driver and we’ll forward your request to your Desjardins Agent's office for processing.
Note: Adding a driver may affect your car insurance premium.
File a claim
Auto insurance claim
- Follow the steps to describe what happened.
- Check your coverage, your liability and the deductible to pay.
- Make an appointment with one of our approved body shops to get a damage estimate.
- If you use the Desjardins Insurance app to file a claim, you may be eligible to send photos of the damage and save yourself a trip to the shop.
Home insurance claim
Log in to your account and follow the steps to describe what happened. A claims advisor will contact you within 1 business day.
Manage your payments
Check your premium balance, see upcoming payments or change your payment method.
Choose from these payment methods:
- Pre-authorized payments from your bank account
- A single annual payment by credit card
- A single annual payment by cheque or through your financial institution
If you have a new credit card, update your information at least 5 business days before your credit card payment is due.
Change your address
You can change your address online. Simply fill out the form and your request will be sent over to your Desjardins Agent's office for processing.
Note: Changing your address might affect your home or auto insurance premium.
Change your garage address
Fill out the form to tell us your new garage address and when you’ll start keeping your car there. The information will be sent over to your Desjardins Agent's office for processing.
Go Paper-free
You can access your insurance documents anytime and do your part for the environment.
Frequently asked questions
Get the Desjardins Insurance mobile app
Simplify your life—use the app to log in to your account.
View and manage your insurance policies or file a claim—anytime, anywhere! Get the app and take advantage of prevention tools like AlertTM and RadarTM
