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Important notice to our policyholders

Due to recent thunderstorms in many areas, we are currently experiencing unusually high call volumes. We are doing everything we can to answer calls as quickly as possible. Prefer not to wait? You can file your claim online and one of our claims advisors will contact you within 5-6 days.

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Identity fraud reimbursement

As a victim of identity fraud, you could find yourself spending hundreds, even thousands of dollars in fees as you work to regain control of your identity and restore your credit.

When you add identity restoration coverage to your current home, apartment, condominium or mobile home policy, you can protect yourself from the costs of identity fraud.

Talk to your Desjardins Agent for more information.

What's included

If you become a victim of identity fraud, we'll reimburse you up to $25,000 for covered expenses, which include:

  • Costs to obtain credit bureau reports.
  • Fees when reapplying for loans initially declined due to falsified credit information.
  • Legal costs for defending criminal and civil suits or representation at a government audit.
  • Notary and filing fees for costs incurred to correct your identity and credit records.
  • Postage, phone and shipping fees.

Your $25,000 reimbursement coverage also includes up to $5,000 for lost wages and child, elder and infirm care expenses, as well as up to $1,000 for miscellaneous fees.

Who's covered

Identity restoration coverage protects you and any of the following who live in your household:

  • Your spouse
  • Your relatives
  • Anyone under age 21 who's cared for by you, your spouse or your relatives

This is only a general description of available coverages and is not a statement of contract. All coverages are subject to policy provisions and applicable endorsements. For further information, see your Desjardins Agent.

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