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StateFarm Canada is now Desjardins Insurance

State Farm® Canada is now Desjardins Insurance and your local State Farm Agent will now be known as your Desjardins Agent.

Please visit desjardinsagents.com/change-from-state-farm-canada for more details.

Looking for the State Farm USA site? Visit it here: statefarm.com.

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Important notice – Flood damage

Has your home or car been damaged? Call us at 1-877-659-1570. We’re giving flood victims priority, so we can offer support during this difficult time. See the solutions available.

Helpful information: How to limit water damage

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Preventing hail damage – Advice from your Desjardins Agent

We want you to stay safe in an emergency. That’s why we’ve put together some tips to help you keep your family safe and help prevent or minimize property damage.

How to prepare

  1. Park your vehicle in the garage or under a carport, if possible.
  2. Cover your plants and flowers with Styrofoam cones.
  3. Store or cover your patio furniture, barbecue, etc.
  4. Once the hail starts to fall:
    • Take shelter and stay indoors until the storm passes.
    • Keep away from glass doors, windows and skylights, which may shatter.

To find out more, visit Get Prepared, a Government of Canada website with information on what to do before, during and after an emergency.

How to limit damage

After the storm has passed, use these tips to prevent further damage.

  • Check for damage
    Carry out any emergency repairs. For example, board up broken windows to avoid water infiltration. Contact a roofer if any repairs to the roof are needed.*
  • Secure the premises
    Pick up branches and other debris that could cause injury or damage.
  • Contact a tree pruner
    If you have a tree that is damaged or likely to fall and cause damage, call a professional.*
  • Make an inventory of your damaged property
    (PDF) List of property
  • Take photos of the damage

If there is major damage

Contact a contractor* to board up broken windows and secure the premises. After that, contact our claims advisors, as they can provide all the additional guidance you may need.

How to file a claim There are 2 ways to file a claim:

Online

Simply log in to My account to report an auto or home insurance claim. Don’t have an account? Signing up to My account is quick and easy.

On the phone

If you prefer to talk to someone to report your claim, our team is always here to help. Simply call 1-877-659-1570 or contact your Desjardins Agent.

*Refer to your insurance policy to determine the scope of your coverage. Keep receipts for all expenses incurred in protecting or preserving your property.

This information is provided for informational purposes only. Desjardins Insurance shall not be liable for any damages arising from any reliance upon such information. Desjardins Insurance recommends using caution and consulting an expert for comprehensive, expert advice. Full details regarding coverage and exclusions can be found in the insurance policy, which always prevails. Certain conditions, limitations and exclusions may apply.

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