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Hail damage – Advice from your Desjardins Agent

How to limit damage

After a hailstorm, you may be able to prevent further damage. Above all stay safe!

  • Check for damage
    Carry out any emergency repairs. For example, board up broken windows to avoid water infiltration. Contact a roofer* if any repairs to the roof are needed.
  • Secure the premises
    Pick up branches and other debris that could cause injury or damage.
  • Contact a tree pruner
    If you have a tree that is damaged or likely to fall and cause damage, call a professional.*
  • Make an inventory of your damaged property
    (PDF) List of property
  • Take photos of the damage

If there is major damage

Contact a contractor* to board up broken windows and secure the premises. After that, contact our claims advisors, as they can provide all the additional guidance you may need.

To find out more, visit Get Prepared, a Government of Canada website with information on what to do during and after an emergency.

How to file a claim There are 2 ways to file a claim:


Simply log in to My account to report an auto or home insurance claim. Don’t have an account? Signing up to My account is quick and easy.

On the phone

If you prefer to talk to someone to report your claim, our team is always here to help. Simply call 1-877-659-1570 or contact your Desjardins Agent.

*Refer to your insurance policy to determine the scope of your coverage. Keep receipts for all expenses incurred in protecting or preserving your property.

This information is provided for informational purposes only. Desjardins Insurance shall not be liable for any damages arising from any reliance upon such information. Desjardins Insurance recommends using caution and consulting an expert for comprehensive, expert advice. Full details regarding coverage and exclusions can be found in the insurance policy, which always prevails. Certain conditions, limitations and exclusions may apply.

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