Water damage – Advice from your Desjardins Agent

Depending on the extent of water damage, you may be able to prevent further damage. Above all stay safe—don’t put your life in danger!

• Move your belongings to a dry place
  If furniture is too heavy to move, you can also raise it up on Styrofoam blocks or panels.
• Remove as much water as possible within 24 hours to prevent mould
  • Clean up the water using a wet/dry vacuum cleaner (e.g., Shop-Vac^®). If you don’t already have one, you might be eligible for reimbursement of the purchase price (less than $100).*
  • Sponge-dry wet carpets and rugs with clean, white towels to avoid colour transfer.
  • Wipe off wet surfaces and dry out fabrics.
  • Remove wet cushions from couches and armchairs and stand them on end so they can dry evenly.
• Clean and disinfect the premises with the following cleaning solution (for minor water damage only):
  Mix 1 part bleach to 4 parts water and add a little ammonia-free dish soap. (Never mix bleach with ammonia, as the reaction will give off toxic fumes.)
• Air out and dehumidify your residence
  Use a dehumidifier (commonly used in basements) and a fan in the affected room.
• Avoid overheating the room
  Keep heat at a normal temperature for the time of year.
• Make an inventory of your damaged property
  A form is available to help you keep track: (PDF) List of property
• Take photos of the damage