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StateFarm Canada is now Desjardins Insurance

State Farm® Canada is now Desjardins Insurance and your local State Farm Agent will now be known as your Desjardins Agent.

Please visit desjardinsagents.com/change-from-state-farm-canada for more details.

Looking for the State Farm USA site? Visit it here: statefarm.com.

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Important notice to our policyholders

On June 14, 2019, the Laval police contacted Desjardins with information confirming that the personal information of 2.9 million members had been shared with individuals outside the organization. Only Desjardins caisse members are impacted by this situation. Learn more.

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Preventing wind damage – Advice from your Desjardins Agent

We want you to stay safe in an emergency. That’s why we’ve put together some tips to help you keep your family safe and prevent or minimize property damage.

How to prepare

Outside

  1. Store or tie down anything that could blow away
    Make sure your patio furniture, barbecue, trampoline, containers (e.g. trash, recycling or compost) are stored or firmly tied down.
  2. During wintertime, close the openings in your temporary carport if you have one
  3. During summer, remove any linen or cloth covers for gazebos, chairs or swings
  4. Close any awnings

Inside

  1. Stay indoors until the storm has passed
  2. Keep away from doors and windows
  3. In the event of a power outage, unplug your electrical appliances
    This will help to prevent an overload when the power comes back on (remember to quickly plug the refrigerator and freezer back in!).

To find out more, visit Get Prepared, a Government of Canada website with information on what to do before, during and after an emergency.

How to limit damage

After the windstorm has passed, use these tips to prevent further damage.

If there is minor damage

  • Carry out any emergency repairs*
    For example, board up broken windows to avoid water infiltration.
  • Contact a roofer if any repairs to the roof are needed*
  • Secure the premises
    Pick up branches and other debris that could cause injury or damage.
  • Contact a tree pruner
    If you have a tree that is damaged or likely to fall and cause damage, call a professional.*
  • Make an inventory of your damaged property
    A form is available to help you keep track: (PDF) List of property
  • Take photos of the damage

If there is major damage

Contact a contractor* to board up broken windows and secure the premises. A claims advisor can then provide all the additional guidance you may need.

How to file a claim There are 2 ways to file a claim:

Online

Simply log in to My account to report an auto or home insurance claim. Don’t have an account? Signing up to My account is quick and easy.

On the phone

If you prefer to talk to someone to report your claim, our team is always here to help. Simply call 1-877-659-1570 or contact your Desjardins Agent.

*Refer to your insurance policy to determine the scope of your coverage. Keep receipts for all expenses incurred in protecting or preserving your property.

This information is provided for informational purposes only. Desjardins Insurance shall not be liable for any damages arising from any reliance upon such information. Desjardins Insurance recommends using caution and consulting an expert for comprehensive, expert advice. Full details regarding coverage and exclusions can be found in the insurance policy, which always prevails. Certain conditions, limitations and exclusions may apply.

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